BEA TOP

All items are shipped from our warehouse in Tampa, Florida via USPS Priority Mail (domestic shipments). Orders are processed Monday to Friday and for items that are not "preorder" goods, are generally fulfilled within 5-7 business days. Standard shipping rates to be paid at checkout are $10-$12 and vary by item weight.

If for any reason you do not feel that your purchase has lived up to your expectation, simply return it in unworn condition within 30 days for an exchange or refund. Items for return will be shipped at your own expense to:

Caite
Attn: Retail Returns 
4899 West Waters Ave
Suite I-J
Tampa, FL 33634

We reserve the right to deny refunds if the merchandise returned does not meet our return policy requirements and if the product is damaged or soiled in any way.

Please reach out to info@caiteandkyla.com with any questions regarding returns or exchanges and make sure to note your order number if eligible.